Contact Us

To make a complaint, or alert the Integrator about an urgent matter, call 1800 171 386

Sydney Metro City & Southwest

1800 171 386
(24 Hour community information line)

sydneymetro@transport.nsw.gov.au
(Responses during business hours only)

Sydney Metro City & Southwest
PO Box K659, Haymarket
NSW 1240

If you need an interpreter,
call TIS National on
131 450
and ask them to call
1800 171 386

Metro North West

1800 171 386
(24 hour community information line)

info@metronorthwest.com.au
(Responses during business hours only)

MTS’ ENVIRONMENTAL FEEDBACK LINE

For environmental matters regarding the operations and maintenance of the Sydney Metro North West line phone: 1300 911 278